Customer Management

Customer Delight Guaranteed.

Account Management


Manage detailed profiling of all types of stakeholders ranging from customers to suppliers.

Store high quality images or logos of your accounts by connecting to online storage services like dropbox, google drive and many more.

Our GST compliant system enables us to store all GST related information of your accounts.


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Accounts Group

Send personalized messages & discount offers to your accounts.

Contacts

Create contacts for each accounts stored in application.

Documents

Manage all kinds of documents using centralized manager.

Ticket Management


Implement omni-channel customer engagement platform which enables customers to give you feedback via multiple channels.

Our Platform interprets your customer's emotions and gives you actionable insights to provide rich customer experience.

Our smart ticket manager helps your support executive to keep track of every feedback & complaints and assign them for speedy closure.


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Activities & Tasks

Create your own activities & tasks in the CRM, view them in calendar mode, invite & assign to your
team members, setup recurring events and get real-time notifications.

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Savings Chit System


Run your own customized savings chit program for your store with multiple variants ranging from amount based chit to grams based chit concept.

Create unique barcodes for each chitbook and simplify chit entry process with 1 click process.

Customize your own chitbook numbers, print formats and savings chit rules using configurable chit manager.

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Group Chit

Smart group entry system enables you to do group chit entries.

Gifts Manager

Create gifts for each program and manage them efficiently.

Multi Payments

Receive payments from your customers via multiple modes.

Integrations

Get payments using online payment gateway & mpos.

Omni Channel CRM


Manage the complete lifecycle from lead generation, lead nurturing to lead conversion using centralized omni channel CRM management system.

Capture every detail of your meetings using built-in notes system.

Send personalized invite via sms or mail to your customers and work together to do more.

Run targetted campaigns for your customers across multi channels like SMS, Mails, Calls, Social Media & many more.

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SMS Campaign

Target prospects by running sms campaigns and grow sales pipeline.

Email Campaign

Run targeted email campaigns with personalized emails.

Voice Campaign

Use our text to voice conversion engine to run automated calls.

Lead Generation

Customize the form to suit your business needs & capture data.

Lead Nurturing

Nurture relationship with prospects via multiple channels.

Lead Conversion

Convert prospects from leads into opportunities using lead conversion.